Case studies, technical deep-dives and honest writing about building software and running IT for real businesses.
Same books, same data — completely different experience for every person in the business. How we built a custom layer on top of QuickBooks Desktop that changed daily life for a two-branch Cape Town retailer.
Read the case studyA business had cameras recording everything and alerting no one. We added an AI layer that knows a person from a passing car — and sends a WhatsApp with a snapshot the moment it matters.
Read moreA franchise was reprinting boards and driving them between branches. We built a system where a price changes once and every screen everywhere follows — and recovers itself after a power cut.
Read moreAn outbound team dialled by hand and lost follow-ups in a spreadsheet. We built a CRM with click-to-call, automatic logging, and follow-ups that chase the agent instead of the other way around.
Read moreHonest price ranges for custom software — small automations to full platforms — what moves the number, and when you should NOT build custom at all.
Read moreWhat switching to VoIP really involves — costs, number porting, call quality, hosted vs your own PBX — from a team that runs fleets of them.
Read morePersonal WhatsApp vs the Business app vs the API — what each tier costs, and where automation genuinely helps SA small businesses.
Read moreWhen Broadcom ended VMware's free ESXi licence, smaller businesses felt it hardest. The open-source alternative we now deploy and support — and what it means for cost and control.
Read moreProduction runs on a whiteboard, deliveries over WhatsApp group chats. We built a connected operations system that changed how the whole business runs.
Read moreOne clear screen showing the health of every server you run — without an enterprise monitoring subscription.
Read moreWe built a custom Raspberry Pi softphone terminal for a large contact centre. When COVID hit, every agent unplugged their station, put it in a bag, and went home. Thousands kept working.
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